Terms of service

1. Overview

This website is operated by Mezzaj. By visiting the website or placing an order, you agree to these Terms of Service and the policies linked on the website. If you do not agree, please do not use the service.

2. Store eligibility and acceptable use

You must be legally able to enter into a purchase agreement under applicable law, or use the service with the consent and supervision required by law. You must not use the website for unlawful, fraudulent, abusive or harmful activity, interfere with its security, introduce malicious code or infringe the rights of others.

3. Product information

We aim to present product names, sizes, notes, images, colours, availability and other details accurately. Screen settings, packaging updates and supplier changes may cause minor visual differences. Fragrance preferences, projection and longevity vary by person, skin, climate and use; descriptive notes and recommendations are guidance, not a guaranteed personal result.

4. Prices, availability and orders

Prices are displayed in Egyptian pounds unless stated otherwise. Delivery charges and available payment methods are shown at checkout. Products and promotions are subject to availability and may change. Submitting an order is an offer to buy; an order is accepted when we confirm and process it. We may contact you to verify details and may refuse or cancel an order for a genuine pricing error, suspected fraud, unavailable stock, delivery limitations or other lawful reason. If payment was already collected for a cancelled order, it will be refunded as required by law.

5. Payment

You agree to provide current, complete and accurate order, contact and payment information. Only the payment methods actually displayed at checkout are available for that order.

6. Delivery, cancellations and returns

Our Shipping Policy and Return and Refund Policy form part of these terms.

7. Third-party services and links

The store is hosted by Shopify and may use third-party payment, delivery, analytics, review and support services. Third parties operate under their own terms and privacy notices. We are not responsible for independent third-party websites that you choose to visit.

8. Intellectual property

The Mezzaj name, logo, website design, original text, graphics and other original store content may not be copied, republished or commercially used without written permission. Third-party product names and marks belong to their respective owners.

9. Disclaimer and liability

Nothing in these terms excludes or limits a right or remedy that cannot legally be excluded. To the extent permitted by law, Mezzaj is not liable for indirect or consequential loss arising from misuse of the website or products, or circumstances outside our reasonable control.

10. Changes and governing law

We may update these terms by posting the revised version on the website. Egyptian law governs these terms, without limiting mandatory consumer rights.