الأسئلة الشائعة

How to choose the right fragrance?

Start with the feeling you want: fresh, warm, woody, or sweet. Then consider the time of use and the occasion, and you can use the "Discover Your Fragrance" page or contact us for assistance.

Can I order as a gift?

Yes. Write the gift message on the product page or add a note in the cart, and we will prepare the order accordingly.

What sizes are available?

The size is clearly indicated in the name and page of each product. Review the size and price before adding the product to your cart.

Is cash on delivery available?

Cash on delivery is available within eligible delivery areas, and final order details will be displayed during checkout.

How long does delivery take?

Delivery time varies by governorate and address. We will contact you if necessary to confirm details before shipping.

Can I modify my order after it has been placed?

Contact us as soon as possible with your order number. We will try to make the modification if the order has not yet entered the shipping phase.

What is the exchange and return policy?

Review the shipping and exchange page for terms and steps before opening or using the product.